Job Title – Vice President, CX Advisory

About the Hiring Company

Our client is a boutique, high-touch CX advisory firm specializing in enterprise contact center strategy, CX technology evaluation, and global BPO partner selection. They help large organizations navigate the complex landscape of CCaaS/UCaaS platforms, AI and automation tools, omnichannel CX solutions, and outsourced labor models. The culture is highly collaborative and built on transparency, integrity, and a consultative, non-transactional sales approach. The team is small, agile, and values ownership, partnership, and a non-toxic environment where every hire has meaningful visibility.

About the Role

This is a senior individual contributor role responsible for landing new enterprise clients and driving all early-stage revenue across the CX advisory and contact center outsourcing practice. Although titled VP, the role has no direct reports and is fully focused on complex, consultative enterprise selling.

Responsibilities

· Build a net-new enterprise pipeline through outbound outreach, referrals, and industry networking

· Run full-cycle CX advisory sales, from prospecting to close

· Engage C-suite buyers including COO, CFO, CTO, CHRO, VP CX, VP Operations

· Lead discovery, advisory consultations, solution mapping, and partner recommendations

· Sell across multiple domains: CCaaS/UCaaS, AI/automation/analytics, workforce optimization, and global BPO labor

· Manage long enterprise sales cycles with multiple stakeholders

· Develop proposals, partner evaluations, and solution matrices

· Maintain strong CRM discipline in Zoho

· Represent the firm at conferences and industry events (25-35% travel)

· Leverage AI tools for research, targeting, outreach, and personalization

· Collaborate with internal SMEs to design holistic CX technology + BPO solutions

Qualifications

· U.S. based with willingness to travel 25-35%

· 5+ years selling CX/CCaaS/AI/BPO solutions, with 3+ years as a hunter

· Proven track record closing enterprise-level CX deals with C-suite buyers

· Able to operate independently in a lean, agile team environment

· Demonstrated pipeline discipline, CRM reliability, and proficiency with AI tools

Benefits

· Competitive base salary and uncapped commission plan

· Medical, dental, vision, life insurance, PTO, holidays

· 401(k)

· Global, unrestricted hunting territory

About Us

At Peak Sales Recruiting, we specialize in connecting top B2B sales talent with businesses across North America. As a leading sales recruiting firm, we pride ourselves on understanding the unique needs of our clients and candidates. We would love to work with you to help you find your next exciting career opportunity and ensure the right match between your skills and the perfect role.

How to Apply

Ready to take your career to the next level? Apply now! Submit your resume

We look forward to hearing from you!

Job Code – 21177