Job Title: Strategic Account Advisor

About the Hiring Company

Our client is a high-growth IT services company specializing in Backup-as-a-Service (BaaS), Disaster-Recovery-as-a-Service (DRaaS), Storage-as-a-Service (STaaS), and cloud infrastructure solutions. They deliver secure, scalable, and reliable IT infrastructure solutions to leading organizations across North America while maintaining a fast-growth, entrepreneurial, and collaborative culture

About the Role

The Strategic Account Advisor reports to the CRO, driving revenue, expanding accounts, and ensuring retention. This role collaborates with executive leadership and the sales, marketing, and technical teams.

The primary focus is on managing high-value relationships, identifying new revenue streams, and solidifying its position as a trusted, long-term partner for cloud and data protection solutions.

The successful candidate needs strong consultative sales expertise, executive presence, and a deep understanding of cloud technologies, disaster recovery, and managed IT services.

Responsibilities:

• Own and execute strategic account plans.
• Drive new revenue through cross-sell and upsell of the full service portfolio.
• Develop executive-level relationships (CIOs, IT Directors, senior stakeholders).
• Serve as primary strategic advisor and trusted partner.
• Lead Quarterly Business Reviews (QBRs) and align our clients’ solutions with customer IT roadmaps.
• Collaborate with pre-sales, engineering, and operations on tailored solutions.
• Lead proposal development, pricing, and contract negotiations.
• Coordinate internal resources and strategically escalate to close deals.
• Co-sell with strategic partners to expand joint opportunities.
• Identify partner-led entry points into new enterprise/public-sector accounts.
• Support joint marketing and industry events.
• Own and proactively manage contract renewals (30–120 days in advance).
• Identify at-risk accounts, implement mitigation plans, and reduce churn.
• Monitor customer health (adoption, support, engagement).
• Collaborate with operations/success teams to resolve issues pre-renewal.
• Drive multi-year renewals/expansions for increased lifetime value.
• Maintain high retention rates aligned with growth objectives.
• Provide feedback on competitive positioning and market trends to leadership.
• Advise customers on modernization, cyber resilience, data protection, and cloud transformation.
• Identify emerging customer needs for future service development.
• Meet or exceed revenue and margin targets.
• Maintain disciplined CRM hygiene and accurate pipeline forecasting (with CRO).
• Contribute to overall revenue strategy and growth initiatives.

Qualifications

• 10+ years in enterprise IT sales, account management, or strategic advisory
• Proven recurring revenue growth in managed services or cloud
• Strong knowledge of cloud infrastructure, backup, disaster recovery, and cybersecurity
• Experience with enterprise and/or public-sector clients
• Exceptional communication, negotiation, and executive presentation skills
• Self-starter, entrepreneurial, and highly accountable
• Passion for technology and innovation

Benefits

Our client is an Equal Opportunity Employer and offers basic employment benefits.

About Us

At Peak Sales Recruiting, we specialize in connecting top B2B sales talent with businesses across North America. As a leading sales recruiting firm, we pride ourselves on understanding the unique needs of our clients and candidates. We would love to work with you to help you find your next exciting career opportunity and ensure the right match between your skills and the perfect role.

How to Apply

Ready to take your career to the next level? Submit your resume and apply now! We look forward to hearing from you!

Job Code – 21312