Jennifer has 15+ years experience providing world-class customer service and dedicated client management. Most recently, she was with ManpowerGroup, the third-largest staffing firm in the world, where she held both Branch Manager and Sales Executive roles leading a team of talent acquisition specialists and managing sales and operational lines of business. Prior to Manpower, Jennifer was part of several top performing hospitality sales teams focused on new corporate and leisure business acquisition with brands such as Westin, Hilton and The Walt Disney World Company.
When sales representatives consistently underperform, the quickest fix might seem to be termination and a quick replacement. But putting them on a Sales Performance Improvement Plan—otherwise known as a sales PIP—is an important intervention that should come first.