Tag Archives: CRM

Avoid the CRM Dashboard Trap

One of our colleagues manages an enterprise sales team and shared some great insight on the “CRM Dashboard trap.” CRM’s are powerful – the dashboards can be updated with a mouse click, downloaded or browsed by our blackberrys and PDA’s and show us what is going on across the team at any moment. The running [...]

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Sales Quarter End – 12 Point Checklist to Hitting the Number

I love quarter end. Having spent many years selling myself, I remember the rush of the countdown and closing everything you can to hit your quota and get into accelerated commissions. I also enjoyed the competition amongst all the reps hustling hard and getting super creative to not only hit their own numbers, but to [...]

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CRM Stats

Wikipedia (of all places) has some interesting stats on CRM market share… @ end of 2007 in terms of Revenue – SAP (25% market share) is first followed by Oracle (15.3%) and Salesforce.com (8.3%), but in terms of growth Microsoft (88%) is leading followed by Salesforce.com (49%). Hard to see Salesforce slowing down with its [...]

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Miller Heiman Releases 2009 Sales Best Practices Study

Last week I attended the executive briefing from Miller Heiman which just released its Sales Best Practices Study for 2009. We covered the 2008 Sales Best Practices Study here. This year 3,900+ sales professionals participated in the research. Some highlights from 2009: “Successful sales organizations do not do one or two things well; they maintain [...]

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How are you leveraging Sales 2.0 in your sales strategy?

The concept of Sales 2.0 represents an enormous change in the way many companies sell and market. Some of us will be attending The Sales 2.0 Conference in San Francisco on March 4th and 5th to see best practices in action. So it begs the questions: What is Sales 2.0, is it right for your [...]

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